Frequently Asked HR Questions
& answers.
Q1:
Why does my business need HR? Businesses need HR support to ensure that their policies and procedures are compliant with laws and regulations. Our services include creating or improving policies and programs to ensure that we create long-lasting, effective, and positive change. With our help, businesses can avoid costly fines and legal battles that can arise from non-compliance. Additionally, our support helps prevent employee grievances and conflicts that can damage the company's reputation and work culture. By investing in employee resources, businesses not only improve individual performance but also foster loyalty and commitment among their workforce, reducing turnover and increasing overall productivity.
Q2:
Am I paying my employees the right rate? What rate should I be paying them? There are many considerations to take into account before hiring an employee, including wage, but in order to determine the right wage (competitive in your market and compliant with the law) you must properly classify the job position. Classification depends on many key factors including role type, industry, education, and other characteristics of the position itself. Part of this classification is determining if the role is hourly or salaried. These compensations are then required to meet the compensation threshold or minimum set by federal, state, and city regulations. Determining a proper wage is just a piece of the puzzle when it comes to hiring employees. For assistance with role classification, wage, and other hiring requirements, we recommend our consultation call for business owners new to the employer space.
Q3:
Is having an employee handbook (policies) a requirement? Yes. If you have employees, written policies and procedures (handbook) are a requirement and depending on where your company is located, specific policies may be required. Not only is it a requirement to have these policies, but some requirements extend to the procedures, training, reporting systems, record keeping, non-retaliation claims, employee communication, and other actions essential to the enforcement of the policy/policies. Besides meeting what the law requires, clear and communicated policies will always be your best tool to mitigating risk, preventing employee injury, defense in lawsuits, and protection against government violation fines. It also helps create your company culture and set clear working expectations for your employees.
Q4:
How often should we update our employee handbook? It’s recommended to review and update the employee handbook annually or when new legislation affecting company policies arises. Regular updates ensure policies remain current, accurate, and effective in guiding employees on workplace expectations and compliance. Handbook revision is a popular, additional service we complete during a compliance overhaul.
Q5:
What should companies do if an employee files a complaint? Companies should have a formal process for handling complaints, including an investigation and response protocol. All complaints should be documented, and employees involved should receive timely updates on the investigation's progress. A clear and prompt response shows that the organization takes compliance and employee well-being seriously. An outside resource for the investigation process can be an unbiased and cost-effective solution for handling employee complaints and conflict.
Q6:
How can your compliance overhaul services help reduce legal risk? Compliance overhauls are designed to identify and address potential legal risks within your organization’s policies, procedures, and operations. By aligning with current regulations, our services aim to minimize the likelihood of violations, fines, and lawsuits, allowing your business to focus on growth while staying compliant.
Q7:
Can your HR services help me meet government contract requirements as a certified contractor? Yes, as a OMWBE and PWSBE certified business, a King County supplier, and approved Washington state-wide vendor, we understand the unique requirements contractors face when working on government projects. Our compliance support services help contractors ensure they meet the standards for equal employment, safety, and reporting requirements mandated by government contracts. We also assist with maintaining compliance records and can provide guidance on adhering to specific contracting regulations to secure eligibility and maintain good standing with federal and local agencies.
Q8:
Where can I find free HR training and resources?
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